Good questions.
A better first cup.

Try Sunwoven for milk chocolate, fruit and caramel; Rainlight for salted caramel, silky sweetness and citrus; or Stonebloom for dark chocolate, molasses and brown sugar.

A coffee from one country or growing region. This collection brings together Sunwoven from Ethiopia, Rainlight from Peru, and Stonebloom from Bali, each with its own tasting notes and roast.

These coffees contain coffee only. Chocolate, fruit, caramel, salt and sugar describe tasting notes, not added ingredients.

For pour-over or drip, start with 20 g of coffee and 320 g of water added. Our guide also covers espresso, moka, French press and cold brew with their own recipes. A 12 oz (340 g) bag makes about 17 brews at the 20 g recipe.

Choose Whole Bean and grind for your brewer, from fine for espresso to coarse for French press or cold brew. Our Ground option is a drip grind for a drip coffee maker.

Orders generally ship within 2–5 business days. Standard delivery then takes an estimated 1–5 business days after the carrier receives your package. Weekends and holidays are excluded.

A shipping label can be created before pickup, so tracking may not update immediately. Label creation does not confirm that the carrier has your package.

Ask about a Delivery

Send your order number and the change you need as soon as possible. Preparation can begin shortly after ordering, so changes may no longer be possible. A request is confirmed only when we reply.

Tell us what arrived and what seems wrong, along with your order number. Keep the bag and packaging, and take photos if you can.

For a confirmed damaged, incorrect or missing item, we offer your choice of a free replacement or a refund for the affected item. You don’t need to mail coffee back.

Report an Order Problem

Use our contact form and include your order number if you have one. We’ll reply to the email address you enter. The form accepts text; you can share photos when we reply.